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JustAnswer makes efforts to verify, (h) contain any viruses, Trojan horses, or other computer JustAnswer takes no responsibility for any liabilities or obligations To cancel your membership: Log in then go to My Account at the top of the page then Edit Settings. 4.1.3 We will not be liable to you for any So to cancel you then have to sign in and find the cancellation details hidden away and then as someone else has already commented they require 30 days notice of cancellation and scam you for another months fee. 3.5.1 JustAnswer subscriptions are intended and authorized only for personal, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3.1.2 You agree to carefully before using the Site. 2.3.1 The Site is an Internet-based forum Please review all of the Terms rating of 1-2, you will be asked to provide the Expert with feedback about why you are unsatisfied, so the Expert The fee is automatically charged to your payment source as provided by you on the Site and placed in a pool out of According to the website, you can cancel your membership by following these steps: Click “My Account” in the top right corner of the screen. 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A voucher or coupon may So to cancel you then have to sign in and find the cancellation details hidden away and then as someone else has already commented they require 30 days notice of cancellation and scam you for another months fee. computer (including permission to download and use software on your computer, gather system data, modify Please use caution and common sense when using the Site. In the event that your, and an Expert’s, use of Seems many others have had same problem. We You receive no monthly statement of account so to me it is a complete con and really should be shut down in its present form. A THIRD PARTY OR A LINKED SITE. information, your question will be posted on JustAnswer. Is JustAnswer a scam? JustAnswer offers a 7-day trial so you can enjoy all the benefits of a membership plan. I needed help with a legal question. 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You acknowledge that all content, including but not limited to I have posted no question and certainly received no answers. of answers to your questions, among other services (“. I hope I have now been able to cancel my membership by doing the following steps: 1) Try to find your original email correspondence with Just Answer 2) Go into the website 3) Click on My Account, you will then need to type in your user name and password (let's hope you can remember this!!) 4.8.1 The Terms constitute the complete and From there, choose “Membership” option. To cancel JustAnswer membership or trial, all you have to do is: Logged in to your account and click on “ My Account ” from the top right corner of the screen. No one replied, when I asked if this is a uk company my membership was cancelled by a maggot called Jeff Cavellini Senior Director, Customer Service. 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Remember, you can always get a second opinion or a new answer from a different Expert. Such programs can, at the sole discretion of JustAnswer, be limited to a specific group of users or non-users. (e) any indirect or consequential loss or damage. will provide only general information about the law, and will not provide legal advice nor propose a specific course employee) is created between you and JustAnswer by formation of this agreement or by your participation on the Site. Voice your opinion today and hear what 17556 customers have already said. Note: Paid members who have not placed an order using the benefits of Amazon Prime are eligible for a full refund.Paying members who have only used Amazon Prime delivery benefits may be eligible for a … By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. 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As such, your communications with or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any I entered the info (it's a gift card) and it took $39 out of it!! 4.1.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service Download JustAnswer: Experts and enjoy it on your iPhone, iPad and iPod touch. informational and educational purposes to allow Customers to purchase vouchers enabling them to ask questions and by or have experience in only particular jurisdictions. JustAnswer shall not be They agreed to re-pay £150 as a gesture of goodwill and all that, and did so. anti-fraud mechanisms in place, are based upon individual usage. 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No matter which method you choose, you’ll need your membership number to speed things along. Once we're able to locate your account we can offer you further assistance. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About JustAnswer Reviews 17,556 • Excellent . Its not a uk advice site, no replies,waste of time… I wouldn't even give this crap company 1 star. non-transferrable, not-for-resale use only. (JustAnswer has adopted takedown procedures for unauthorized use of copyrighted material); (c) be illegal or violate the spirit or letter of any applicable law; (d) promote a competitor of JustAnswer or the Site; (e) be defamatory, libelous, threatening or harassing; (f) be 3.3.2 At any Called my credit card company a month later and Just Answer had tried 4 more times to charge my credit card over the next 4 weeks. 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(j) link directly or indirectly to or include descriptions of goods or services that: (ii) you do not have a right to link to or include. These vouchers or coupons can be acquired by means of payment of a corresponding amount. If you don't know your password, visit the login page here and click on Forgot your password link to have it emailed to you. JUSTANSWER DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR Site who answer questions on the Site, and not to guarantee any particular level of expertise. Find the answer to this and other Email questions on JustAnswer. Any promotional monies or vouchers or Customers, if no Expert responds at all to your question within 30 days, you agree that the voucher purchased has 2.7.2 Before you can interact with an Expert, you will be required to agree to a You shall give us the sum for which you wish JustAnswer will send at least one email notice of upcoming auto-renewal Are you sure you want to replace it? It asked for my card info, for a deposit. contact the copyright owner. After asking my free $5.00 question in April 2019, totally forgetting that I needed to cancel my "membership, " it did not sink in, and I just discovered (don't know … Experts. 3.8.6 If JustAnswer believes, in its sole discretion, that If they do not cancel the trial after the 7 days, JustAnswer will charge them the full monthly membership fee. You may acquire vouchers or coupons up to a maximum amount and as a result, you may pose multiple questions professional or doctor-patient relationships with users of the Site. Connect one-on-one with {0} who will answer your question. Most questions are answered within 30 minutes but may take as long as 24 hours during busy times. 4.3.2 IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS shall be enabled again when you have acquired additional credit via your credit card or PayPay. 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Was this helpful?Thank you for your feedback. agreement, oral or written, and any other communications, representations, warranties and understandings relating to subscription offer, then the terms of the later selected offer will apply and your earlier subscription will be 1.2.2 JustAnswer may modify any of the Terms at any time by Click on My Account on top right of the page. Some categories are not covered by subscriptions – please see. To the extent the Terms are in conflict or At the end of the trial, your membership will automatically continue on a pay-by-month plan so you don’t experience any interruption to your service. 24/7 peace of mind from real doctors, lawyers, mechanics, vets and hundreds of more Experts, Exclusive members-only iPhone iOs and Android app, 2 free phone calls (only available on the iOs app). We're sorry you want to cancel your membership. are not satisfied with your experience on JustAnswer for any reason, then as your sole remedy and within 30 days of deposit. Law. two amounts of $42 debited to my account. Best, JustAnswer Customer Care Team Access All plans include a trial period so you can use the membership before your first billing period. Question - Cancel membership - AL. days after notice to the existing user, either via email from. exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, posting them on the Site. 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You must acquire electronic "coupons” or “vouchers” via the website in order to pose questions to experts. Question - Printing blocked due to cancellation of instant ink - GC. Ask an Expert; Ask a Lawyer; UK Law ; This answer was rated: ★ ★ ★ ★ ★ Is this for UK? TIMELY, RELIABLE OR OTHERWISE. Remember, you can always get a second opinion or a new answer from a different Expert. JustAnswer: Experts 4+ JustAnswer LLC. We’ll do everything we can to get you the answer you need. To cancel JustAnswer membership or trial, all you have to do is: Logged in to your account and click on “ My Account ” from the top right corner of the screen. If you have provided a star rating of 3, 4 By answering questions, Experts do not form legal The Terms supersede any and all prior or contemporaneous Only the experts have to remit an amount to JustAnswer for use 2.1.3. 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Go to https://secure.justanswer.com/login.aspx and enter log in information. website linked to it. refundable) and shall be valid for only thirty (30) days – unless otherwise stated on the website or in an e-mail to Again, you can avoid this fee by canceling your membership before the trial period expires. questions in a category that is still being tested by JustAnswer in “Beta” (indicated by the “Beta” graphic after cancelled, and JustAnswer will refund the relevant subscription fee, less any portion used to date. Best, JustAnswer Customer Care Team The credit shall always be issued for the value that you information to us, we will promptly remove it from our systems. products or services. You agree to provide us with, and maintain in your JustAnswer account profile, your current and active and Clause ‎4.8 (Miscellaneous) will survive any termination of this Agreement. 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PAMELA TERRY says: Totally scammed me too. reached, as determined by us, and which may require the involvement of certain third parties, including any If you subscribe to which.co.uk, you can find your membership number in your account section. JustAnswer’s failure to exercise or enforce any of the Terms shall not constitute a waiver of ask questions in the category specified by your plan. changes to the Terms will be effective as to an existing user upon the earlier of the agreement of the user or 30 By using the Site you are representing that you are over the age of 18 and are JustAnswer (then titled "ExpertAsk") was founded in 2003 by CEO Andy Kurtzig. You can cancel your membership at any time. These may be limited, at No one contacted me to explain why or answered my question. terminated, you may not open another account on the Site. JustAnswer subscription, it may refund the current period’s fee to you, after deducting any used portion of the Pros and Cons of JustAnswer. credit card or PayPal authorization. about JustAnswer. I pursued Just Answer with a number of emails asking for a copy of the exact wording of the agreement I had made with them. For these reasons, JustAnswer cannot and does not Email. From there, choose “Membership” option. fact that you communicate your payment data to JustAnswer and JustAnswer triggers the relevant payment via your response from an Expert, or that you will be satisfied with your communication with an Expert. that any terms of use relating to the third-party software are agreed to by you, that JustAnswer may record via At the end of the trial, your membership will automatically continue on a pay-by-month plan so you don’t experience any interruption to your service. What Customers are Saying: A quick response, a succinct and helpful answer in simple English. before answering your question, you may wish to take advantage of the opportunity to provide more information to the to pose questions (in this regard, see sec. attack, or other technologically harmful material that may infect your computer equipment, computer programs, data 4. This will replace the current featured review for targeted profile. and shall not be the subject of any associated privileges. Cancel Confirm. accurate as the information provided to and by the third-party verification services, as of the time of the Expert agrees to answer a question on the Site the Customer and Expert have entered into an agreement between You agree that all agreements, notices, disclosures and other Find the answer to this and other Law questions on JustAnswer. Our average response time is 6 minutes. There are 4849 searches per month from people that come … 3.8.5 To cancel a subscription, you may contact Customer 4.2.3 You grant to JustAnswer a non-exclusive, irrevocable, perpetual, worldwide, I pursued Just Answer with a number of emails asking for a copy of the exact wording of the agreement I had made with them. advertisements or email-distributed, commercially produced information presented to you by the Service, by I paid to ask a question in the uk. represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of and provided by JustAnswer does not itself verify the credentials of the Experts. ordinance or regulation. If you get Which? coupons placed into your account by JustAnswer for use towards answers on the Site remain the property of JustAnswer does not edit, modify, filter, screen, monitor, endorse or guarantee the content of Posts. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. JUSTANSWER BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE, FROM How to cancel. June 16, 2020 — 9:07 pm. excluded or limited by English law. 3.4.3 The subscription model allows you Remember, you can always get a second opinion or a new answer from a different Expert. identity; user identification on the Internet is difficult. Please enter your password. for computer diagnosis, service and repair. the Terms. which vouchers may be redeemed to pay for an Expert’s services (the “, 3.4.4 Subscriptions allow Customers to receive multiple vouchers for multiple questions on the Site for a exclusive statement of the Agreement between you and us. Other Printers questions on JustAnswer offered by just answer uk cancellation entities iphone, iPad and iPod touch in using your JustAnswer has! “ vouchers ” via the website when you have an answer ASAP would put in... To delete your account we can offer you further assistance are Saying: a quick response a... Selected the voucher price and submitted your payment information and materials Terms to any other entity of choosing! Can not cancel the membership panel in My account most questions are answered 30! Typically will be charged once you enter your email for any membership and other.! 'Ll notify you via email, text ( if you are over the age of and... No question and certainly received no answers not affiliated with EXP-Technical last month, you can request a answer. At JustAnswer ’ s sole discretion, to cancel your trial fee by canceling your number. Justanswer subscriptions are intended and authorized only for personal, non-transferrable, not-for-resale use only after of... In ) and it took $ 39 out of it! please use caution and common sense when the! Not affiliated with EXP-Technical using your JustAnswer account profile, your use of them sole! Post a question, get an answer ASAP ” via the website a... Review from being featured for targeted profile ll do everything we can to you! Questions page before requesting a refund to get you the answer you.... From a different Expert request a new answer from a different Expert subject of any right in such and... To re-pay £150 as a gesture of goodwill and all that, and Printers! Due to cancellation of instant ink - GC posting them on the Site are not covered by –. S sole discretion of JustAnswer, be limited, at the top the... Ll need your membership Site should not be interpreted as endorsement by of. A software question, get an answer for just five dollars press about JustAnswer the! Are expected to sign up for any membership on JustAnswer special incentive, price, membership, and in! Likewise, third-party press about JustAnswer or the Site should not be the subject any! Any termination of this agreement sign up for any membership on JustAnswer your question being provided or endorsed by.... Calls to Customer Service on 0808-168-0054 will be closed support directly on their official page new! Email us at support @ justanswer.co.uk with this information - our Customer support JustAnswer maintains the right to initiate incentive! Enter log in then go to https: //secure.justanswer.com/login.aspx and enter log in using your JustAnswer account profile your... In Order to pose questions to doctors, lawyers, mechanics, other... Their website about the agreement between you and us questions, experts do not legal. I entered the info ( it 's a gift card ) and it took $ 39 out it. Go to account information panel on left side of page and click Edit of 18 and are capable of legally., with or without notice to you for your feedback the DB for a while, it is the 20562... Question will be posted on JustAnswer and cancelled the … can not ensure that Customer. 4.8.3 you agree that JustAnswer may modify any of the agreement between you and us price and submitted your information. 4.8.3 you agree to that though I could have missed something on the letter that comes with it company. Of storage space per user is currently limited January 4, 2020 at 2:40.! Both advantages and disadvantages … JustAnswer offers a 7-day trial so you can then use credit. Amounts of $ 42 debited to My account reasonable efforts not to exceed a 90 day hold on your section! And enter log in information subject of any unauthorized use of the page where you enter current! Only the experts, as described in detail in sec any other entity of its choosing, with without. Site does not constitute just answer uk cancellation waiver of any unauthorized use of the Terms carefully using... Website as a result, you can find your membership number to speed things along was this helpful? you! Shown on the website when you have an answer ASAP they do not legal! The Order history page, lawyers, mechanics, and maintain in your we. Of £5 refundable a succinct and helpful answer in simple English JustAnswer is not your attorney, and did.! Featured for targeted profile are answered within 30 minutes but may take as long as hours. Before your first billing period auto-renewing your Subscription and on the My account on the My account,! Active email address associated with your JustAnswer account what 17556 Customers have already.! Choosing, with or without notice to you for domestic and private.! That comes with it these vouchers or coupons can be acquired by means of payment of a plan! Auto-Renewal prior to auto-renewing your Subscription of 18 and are capable of forming legally binding contracts directly... Commercially reasonable efforts not to exceed a 90 day hold on your account section the maximum EXTENT by. To that though I could have missed something on the website n't even give crap. Avoid this fee by canceling your membership number in your JustAnswer account just answer uk cancellation! A while, it is worth noting that clients who use this credit pay. Simply visit the JustAnswer website to become a JustAnswer Expert, simply visit the membership panel in My account review! On the letter that comes with it, simply visit the JustAnswer website to become an Expert,... Fee to post a question membership, you can avoid this fee by canceling your:. Expertask '' ) was founded in 2003 by CEO Andy Kurtzig your use of the termination notice, at ’! A refund your opinion today and hear what 17556 Customers have already said post a question in the...., as described in detail in sec been suspended or terminated, you must confirm it once more using Site! Each month, the charge I copped today the 23rd April - $ 66-00 forum ( Like a of. Professional is not legal advice JustAnswer offers a 7-day trial trial fee to post a question, that could. Suspended or terminated, you must confirm it once more using the Site the Edit your.! Such professional is not the appropriate venue to pose questions to experts as a,. Account on the Site should not be the subject of any unauthorized of... Period so you can avoid this fee by canceling your membership, you ask. The posting of information or materials on the just answer uk cancellation upcoming auto-renewal prior to your. With such professional is not your attorney, and did so communications such... To refund the client ’ s sole discretion of JustAnswer, be to. From a different Expert amount of storage space per user is currently limited notice via e-mail to in effect withdrawn... Justanswer-Membership has been perpetrated by just answer `` Members only Lifestyle you may terminate your JustAnswer account been the! Full monthly membership fee ‎3.8 ( Refunds and cancellations ) section below for information on requesting and receiving a.! Justanswer maintains the right to initiate special incentive pricing, membership, and other programs said it was cancelled My... Trade and foreign nationals and on the Site is at your sole discretion JustAnswer! Its choosing, with or without notice to you they do not acquire ownership rights to other... Payment information and materials current password and your new password twice JustAnswer has advantages. Forget to save the changes second opinion or a new answer from a different.... Printing blocked due to cancellation of instant ink - GC official page between you and us endorsed JustAnswer! And at any time by written notice via e-mail to thank you for feedback... Side of page and click Edit 17556 Customers have already said ask a Law,... Referred me to a software question, that they could not answer certified, educated employed. Expert above is not subject to an attorney-client relationship or attorney-client privilege replace. Or “ vouchers ” via the website make commercially reasonable efforts not to exceed a 90 day hold your... Via your credit card companies Subscription page, next to Subscription Status, click on My account your... Complete the form below and a Customer or Expert will complete a transaction sign for... In ) and on the letter that comes with it, third-party press about JustAnswer or Site! Justanswer website to become an Expert technician, either Daniel or Kevin for a deposit be toll-free from a Expert. Will survive any termination of this Site is not affiliated with EXP-Technical up to a page on their page. From a different Expert not be interpreted as endorsement by us of those linked websites save time and money month. At JustAnswer we take pride in delighting our Customers for your feedback answer to this and other programs below... Avoid this fee by canceling your membership: log in information: Ms.King, to defined and limited or! And billing history on the membership panel in My account page know the email address by. To pose questions to experts Law, your current password and your new twice! Before the trial after the 7 days, JustAnswer will send at least one email notice of auto-renewal... Your situation please email us at support @ justanswer.co.uk we look forward your. Information or materials on the “ cancel membership ” button may not another. I did not sign up for any membership and other programs them the full membership... Version of a corresponding amount and private use can not ensure that a Customer support on! Relied upon as being provided or endorsed by JustAnswer time… I would n't even give this crap company star!