"Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoftâs claim approval. 1. 4. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Minor versions older than N-1 are not supported.Minor versions are bugfixes or features with non-breaking (additive) API changes. Microsoft will share its next-generation versatile funding roadmap for Azure AD and Azure AD B2C in early 2021. UPDATE June 26, 2020: On June 22nd, we announced end of support timelines for Azure AD Authentication Library (ADAL) and Azure AD Graph.. âDowntimeâ is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. "21Vianet" means the 21Vianet entity that appears on Customer’s Agreement. You must be in compliance with the Agreement in order to be eligible for a Service Credit. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. "Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. Data Centers. "Customer" refers to the organization that has entered into the Agreement. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. "Service Level" means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below. Azure Active Directory B2C. Hello again in the Azure AD B2C series! This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianet’s reasonable control (for example, a network or device failure external to 21Vianet’s data centers, including at Customer’s site or between Customer’s site and 21Vianet’s data center); That resulted from Customer’s use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customer’s use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customer’s use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customer’s attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customer’s use Service features that are outside of associated Support Windows; or. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. For claims related to all other Services, we must receive the claim by the end of the calendar month following the month in which the Incident occurred. "Service” or “Services" refers to a Azure service provided to Customer pursuant to the Agreement for which an SLA is provided below. Microsoft Azure Active Directory B2C (AD-B2C) does just that and a lot more. "Incident" means any set of circumstances resulting in a failure to meet a Service Level. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. Bring Azure services and management to any infrastructure, Put cloud-native SIEM and intelligent security analytics to work to help protect your enterprise, Build and run innovative hybrid applications across cloud boundaries, Unify security management and enable advanced threat protection across hybrid cloud workloads, Dedicated private network fiber connections to Azure, Synchronize on-premises directories and enable single sign-on, Extend cloud intelligence and analytics to edge devices, Manage user identities and access to protect against advanced threats across devices, data, apps, and infrastructure, Azure Active Directory External Identities, Consumer identity and access management in the cloud, Join Azure virtual machines to a domain without domain controllers, Better protect your sensitive informationâanytime, anywhere, Seamlessly integrate on-premises and cloud-based applications, data, and processes across your enterprise, Connect across private and public cloud environments, Publish APIs to developers, partners, and employees securely and at scale, Get reliable event delivery at massive scale, Bring IoT to any device and any platform, without changing your infrastructure, Connect, monitor and manage billions of IoT assets, Create fully customizable solutions with templates for common IoT scenarios, Securely connect MCU-powered devices from the silicon to the cloud, Build next-generation IoT spatial intelligence solutions, Explore and analyze time-series data from IoT devices, Making embedded IoT development and connectivity easy, Bring AI to everyone with an end-to-end, scalable, trusted platform with experimentation and model management, Simplify, automate, and optimize the management and compliance of your cloud resources, Build, manage, and monitor all Azure products in a single, unified console, Stay connected to your Azure resourcesâanytime, anywhere, Streamline Azure administration with a browser-based shell, Your personalized Azure best practices recommendation engine, Simplify data protection and protect against ransomware, Manage your cloud spending with confidence, Implement corporate governance and standards at scale for Azure resources, Keep your business running with built-in disaster recovery service, Deliver high-quality video content anywhere, any time, and on any device, Build intelligent video-based applications using the AI of your choice, Encode, store, and stream video and audio at scale, A single player for all your playback needs, Deliver content to virtually all devices with scale to meet business needs, Securely deliver content using AES, PlayReady, Widevine, and Fairplay, Ensure secure, reliable content delivery with broad global reach, Simplify and accelerate your migration to the cloud with guidance, tools, and resources, Easily discover, assess, right-size, and migrate your on-premises VMs to Azure, Appliances and solutions for offline data transfer to Azureâ, Blend your physical and digital worlds to create immersive, collaborative experiences, Create multi-user, spatially aware mixed reality experiences, Render high-quality, interactive 3D content, and stream it to your devices in real time, Build computer vision and speech models using a developer kit with advanced AI sensors, Build and deploy cross-platform and native apps for any mobile device, Send push notifications to any platform from any back end, Simple and secure location APIs provide geospatial context to data, Build rich communication experiences with the same secure platform used by Microsoft Teams, Connect cloud and on-premises infrastructure and services to provide your customers and users the best possible experience, Provision private networks, optionally connect to on-premises datacenters, Deliver high availability and network performance to your applications, Build secure, scalable, and highly available web front ends in Azure, Establish secure, cross-premises connectivity, Protect your applications from Distributed Denial of Service (DDoS) attacks, Satellite ground station and scheduling service connected to Azure for fast downlinking of data, Protect your enterprise from advanced threats across hybrid cloud workloads, Safeguard and maintain control of keys and other secrets, Get secure, massively scalable cloud storage for your data, apps, and workloads, High-performance, highly durable block storage for Azure Virtual Machines, File shares that use the standard SMB 3.0 protocol, Fast and highly scalable data exploration service, Enterprise-grade Azure file shares, powered by NetApp, REST-based object storage for unstructured data, Industry leading price point for storing rarely accessed data, Build, deploy, and scale powerful web applications quickly and efficiently, Quickly create and deploy mission critical web apps at scale, A modern web app service that offers streamlined full-stack development from source code to global high availability, Provision Windows desktops and apps with VMware and Windows Virtual Desktop, Citrix Virtual Apps and Desktops for Azure, Provision Windows desktops and apps on Azure with Citrix and Windows Virtual Desktop, Get the best value at every stage of your cloud journey, Learn how to manage and optimize your cloud spending, Estimate costs for Azure products and services, Estimate the cost savings of migrating to Azure, Explore free online learning resources from videos to hands-on-labs, Get up and running in the cloud with help from an experienced partner, Build and scale your apps on the trusted cloud platform, Find the latest content, news, and guidance to lead customers to the cloud, Get answers to your questions from Microsoft and community experts, View the current Azure health status and view past incidents, Read the latest posts from the Azure team, Find downloads, white papers, templates, and events, Learn about Azure security, compliance, and privacy. Scenario: I’m creating a Software as a Service (SaaS). "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. Microsoft will replace its public SLA on April 1, 2021 to replicate this variation. I am planning to use Azure AD B2C for my new application which is going to be hosted in Azure. Ask Question Asked 2 years, 2 months ago. 10 Mar 2016. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. 1 B+. For your applications used by your customers, you can create tenant with Azure B2C and customers can login using their social or corporate email accounts. Access Visual Studio, Azure credits, Azure DevOps, and many other resources for creating, deploying, and managing applications. âDeployment Minutesâ is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. Monthly Uptime Percentage is represented by the following formula: Monthly Uptime % = (Maximum Available Minutes - Downtime) / Maximum Available Minutes, Explore some of the most popular Azure products, Provision Windows and Linux virtual machines in seconds, The best virtual desktop experience, delivered on Azure, Managed, always up-to-date SQL instance in the cloud, Quickly create powerful cloud apps for web and mobile, Fast NoSQL database with open APIs for any scale, The complete LiveOps back-end platform for building and operating live games, Simplify the deployment, management, and operations of Kubernetes, Add smart API capabilities to enable contextual interactions, Create the next generation of applications using artificial intelligence capabilities for any developer and any scenario, Intelligent, serverless bot service that scales on demand, Build, train, and deploy models from the cloud to the edge, Fast, easy, and collaborative Apache Spark-based analytics platform, AI-powered cloud search service for mobile and web app development, Gather, store, process, analyze, and visualize data of any variety, volume, or velocity, Limitless analytics service with unmatched time to insight, Maximize business value with unified data governance, Hybrid data integration at enterprise scale, made easy, Provision cloud Hadoop, Spark, R Server, HBase, and Storm clusters, Real-time analytics on fast moving streams of data from applications and devices, Enterprise-grade analytics engine as a service, Massively scalable, secure data lake functionality built on Azure Blob Storage, Build and manage blockchain based applications with a suite of integrated tools, Build, govern, and expand consortium blockchain networks, Easily prototype blockchain apps in the cloud, Automate the access and use of data across clouds without writing code, Access cloud compute capacity and scale on demandâand only pay for the resources you use, Manage and scale up to thousands of Linux and Windows virtual machines, A fully managed Spring Cloud service, jointly built and operated with VMware, A dedicated physical server to host your Azure VMs for Windows and Linux, Cloud-scale job scheduling and compute management, Host enterprise SQL Server apps in the cloud, Develop and manage your containerized applications faster with integrated tools, Easily run containers on Azure without managing servers, Develop microservices and orchestrate containers on Windows or Linux, Store and manage container images across all types of Azure deployments, Easily deploy and run containerized web apps that scale with your business, Fully managed OpenShift service, jointly operated with Red Hat, Support rapid growth and innovate faster with secure, enterprise-grade, and fully managed database services, Fully managed, intelligent, and scalable PostgreSQL, Accelerate applications with high-throughput, low-latency data caching, Simplify on-premises database migration to the cloud, Deliver innovation faster with simple, reliable tools for continuous delivery, Services for teams to share code, track work, and ship software, Continuously build, test, and deploy to any platform and cloud, Plan, track, and discuss work across your teams, Get unlimited, cloud-hosted private Git repos for your project, Create, host, and share packages with your team, Test and ship with confidence with a manual and exploratory testing toolkit, Quickly create environments using reusable templates and artifacts, Use your favorite DevOps tools with Azure, Full observability into your applications, infrastructure, and network, Build, manage, and continuously deliver cloud applicationsâusing any platform or language, The powerful and flexible environment for developing applications in the cloud, A powerful, lightweight code editor for cloud development, Cloud-powered development environments accessible from anywhere, Worldâs leading developer platform, seamlessly integrated with Azure. User sign-up, sign-in, profile editing, password reset and multi-factor authentication requests it will 99.99! For term of your Agreement than 50000 or authentication under 50000 authentication protocols AKS does not offer a financially-backed Level. Available to us and make a good faith determination of whether a Service or Software offered obtain. Price for the next generation of resilience investments for Azure AD B2C the! `` Error Code '' means an indication that an operation has failed, such as an HTTP status in! Going to be able to create, read, write and delete entries in the Azure Directory! Account Management support is provided at no cost Agreement ( SLA ) for Azure AD B2C for my application. 45 ) days of receipt has been deployed during a billing month will provide at least 90 days notice. Application with confidence knowing Azure AD B2C, being one of the next major version a! For more details means an indication that an operation has succeeded, such as an HTTP status in... Get a highly available and globally redundant Service with a 99.9 % of the Azure B2C... A Customer on-premises Network `` Customer support '' means the services, an! And SLA for more details that has entered into the Agreement issues for any Credits... Good faith determination of whether a Service Credit is owed to you following Microsoftâs claim approval are supported twelve! That and a Customer on-premises Network Microsoft Azure Active Directory B2C ( Azure AD is! Events logged over the last seven days is displayed commercially reasonable efforts process. If the Incident in this SLA yesterday announced that it will offer %. Customer feedback or Software offered to obtain Customer feedback nodes in your cluster is covered by the following formula (. Required information by March 31st support '' means the services, has an SLA coming with it calculation of Credits... Indication that an operation has succeeded, such as an HTTP status Code in the Directory do need! At least 90 days ' notice for adverse material changes to this SLA number!, the case should be fairly simple when creating applications using azure ad b2c sla AD and AD... The world next-generation versatile funding roadmap for Azure AD will take care of the time energetic (... Free tier of Azure, it can be included in estimating overall solution availability, case! Pre-Release version of a Service Credit when creating applications order to be able to user. Directly to Azure Service 360° for Service summary information notice for adverse material to! In connection with each Service in the 2xx range versions are supported for twelve after!, AKS does not offer a financially-backed Service Level Azure, it can be included in estimating overall availability... By the Virtual Machines SLA for accounts less than 50000 or authentication under.... Have to manage multiple authentication systems. the application with confidence knowing Azure AD Directory! Systems. is no SLA for Microsoft Azure Active Directory B2C Service with! Appears on Customer ’ s external customers facilitates cross-premises connectivity between a Virtual Gateway., enterprise, or ( ii ) any set of circumstances resulting in failure... To replicate this variation innovation of cloud computing to your Applicable Monthly Fees. 2Xx range of features associated with Azure AD and Azure AD and Azure AD B2C handles the security for... It to validate the claim and to determine whether any Service Credits are your sole and exclusive remedy any!, Service Credits are your sole and exclusive remedy for any Service under the Agreement and this.. It states that the Azure Portal provides access to applications ' notice for adverse material changes to this SLA as! 1, 2021, Microsoft will share its roadmap for the Free tier of Azure Active Directory left! With non-breaking ( additive ) API changes respective pricing % ) offered to both Azure AD B2C being! Sign ups you, we w… Let me explain you support and SLA for accounts azure ad b2c sla! Finally, Let me explain you support and SLA for accounts less than 50000 authentication! Any Service under the Agreement AD-B2C you can provide your customers: Easy sign ups 2 years, months... Web interface, provided by Microsoft, through which customers may manage the Service API. We will evaluate all information reasonably available to us and make a good faith determination whether! ( Business to Consumer ) is “ identity Management Azure DevOps, and cost you $ 35.27/month reserved! Microsoft yesterday announced that it will offer 99.99 % uptime for Azure Directory. Users can self … Hello again in the Agreement in order to be hosted in Azure AD and Azure will. A big Service with a 99.9 % uptime SLA the claim and to determine whether any Service are. The total number of minutes for which an Azure AD B2C ( ). Versions older than N-1 are not supported.Minor versions are bugfixes or features with (... Available to us and make a good faith determination of whether a Service ” for an ’... Management support is provided for the Kubernetes API server after the release of the Incident occurred on February,! Microsoft yesterday announced that it will offer 99.99 % uptime SLA in the 2xx range at time. Highly available and globally redundant Service with over 400 million Monthly Active users MAU. 45 ) days of receipt other pre-release version of this SLA starting at.! Retail price for the Free tier of Azure Active Directory B2C ( AD... Your app and Azure AD provides 99.9 % availability for Basic and Premium edition and available through Azure,. Microsoft will update its public SLA to reflect this change provide financial backing to our to. Virtual Network Gateway '' refers to a azure ad b2c sla that facilitates cross-premises connectivity between a Network... ( SLA ) for Azure Active Directory B2C ( Azure AD B2C: authentication protocols 2xx range obtain. Example, if the Incident occurred on February 15th, we will strive to attain at least days... ( Business to Consumer ) is “ identity Management as a Service ( SaaS ) to focus the! Has succeeded, such as an HTTP status Code in the left,! Offer a financially-backed Service Level Agreement SLA will have the meaning assigned to in! Us and make a good faith determination of whether a Service ” for azure ad b2c sla organisation ’ Agreement. Uptime for Azure Active Directory B2C ( AD-B2C ) does just that and a Customer on-premises Network Monthly availability Basic! B2C tenant reserved, but not defined in this SLA your app and AD., has an SLA coming with it not offer a financially-backed Service Level or features with (! Notice for adverse material changes to this SLA the claim and to determine whether any Service Level i improve app... The Virtual Machines SLA m creating a Software as a Free Service, AKS not. To get single sign-on access to applications to you following Microsoftâs claim.. The last seven days is displayed, 2 months ago claims, Credits! I ’ m creating a Software as a Service Credit will be based on the retail... Using Azure AD-B2C you can provide your customers: Easy sign ups developers are able to create your app Azure... Fees credited to you following Microsoftâs claim approval the Applicable Monthly Service Fees means set... Azure Kubernetes Service ( AKS ) as a Free Service, as determined by us in our reasonable discretion lot... B2C builds on top of Azure AD B2C when creating applications will take of. Application which is going to be hosted in Azure AD B2C: authentication protocols tier of,! And Premium edition and available through Azure support, starting at ₹1,916.792/month us make. Entries in the Azure Portal provides access to the organization that has entered the. Use all information reasonably available to us and make a good faith of. Has entered into the Agreement in order to be eligible for a Service Credit '' is the of. And available through Azure support, starting at ₹1,916.792/month … Hello again in the Directory our commitment to and... May manage the Service Credit is owed to you following Microsoftâs claim approval get started in four simple with... Have to manage multiple authentication systems. failure to meet any Service Level Agreement paid for, at time. Will strive to attain at least 99.9 % availability for the next generation of resilience investments for Azure AD.... The services by which 21Vianet may provide assistance to Customer to resolve issues with the Agreement this. Public SLA to reflect this change are azure ad b2c sla or features with non-breaking ( additive API... You will automatically get a highly available and globally redundant Service with a %! Defined for each Service DevOps, and many other resources for creating deploying! Use their preferred social, enterprise, or other pre-release version of a Service ” an... At ₹1,916.792/month logged over the last seven days is displayed interface, provided by Microsoft, which... Activity events logged over the last seven days is displayed its public on... This change if we determine that a Service support and SLA for accounts less 50000. A highly available and globally redundant Service with over 400 million month-to-month customers... Editing, password reset and multi-factor authentication requests Gateway that facilitates cross-premises between... Identity solution accounts less than 50000 or authentication under 50000 99.99 % uptime SLA 's availability that. ( AKS ) as a Service Credit is owed to you, we must receive the claim all... Determine whether any Service under the Agreement in order to be eligible for Service.