The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation. Forgot your password? Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them. Above estimates are exclusive of all toll charges, parking charge & discounts etc. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders taxi less efficient. To begin with, let’s assure you full attempt is made to provide on-time service to all our customers. By using our Services, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy). at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also reach their Office Address Available Near by you. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Meru users can now book a cab using voice commands to the Google Assistant. 'Services' shall mean and include the ride hailing services; the pickup and drop services and / or transportation services to be provided by the Service Provider from and to such locations as may be requested by You. Please note that we are not responsible for the behaviour, actions or inactions of the Service Provider, quality of cab which you may use (through us or otherwise). Found, Comments Meru Carpool, share your ride with people on the way and bring your travel cost down! You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the application in any way; (ii) modify or make derivative works based upon the application; (iii) create Internet "links" or "frame" or "mirror" any application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the application, or (c) copy any ideas, features, functions or graphics of the application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the application. Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. 'Vehicle' shall mean any vehicle / cab / taxi to be provided to the Customer for performance of the Services. Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs Meru Cabs is India's largest and favourite radio taxi service operating in four metro cities of Mumbai, Bangalore, New Delhi and Hyderabad. The Company will not be responsible for appropriateness of mobile or email or any other communication medium. The Company provides links to third party website as a convenience to the Customers or as an advertisement and the Company does not have any control over such sites i.e. Provide service to Meru Genie customers and collect your charges. Cash or Cashless? | Our chauffeurs are extremely helpful and will try their best to return your items back to you within their means. 'Customer' or 'You' shall mean any person availing the Services provided by the Service Provider. You agree that you will pay for all Services you avail from the Company either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. The Company takes no responsibility for the accuracy of the estimates and any variation between the estimate and the actual fare. The Taxi shall operate within the limits as prescribed by the State Transport Authority and/or as per the provision under the respective Permits/Licenses. I should have booked my cab in Meru Flex. Meru cab fare are highly competitive and you will get the best fare for every ride. During the use of the website or the application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. Support Meru revolutionized the way people travelled in cabs by offering AC cabs at their doorstep with a single call. Meru Cabs Customer Care Toll free Numbers. The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion. the website content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. In case of lost items inside the Cabs during the journey, the Company will try to locate the items on a "best-effort" basis but the Company will not responsible for the same in case of loss or damage to the same. For a better experience, turn on device location, which uses Google's location service. Meru Genie will provide bookings and duties. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab. You will make payment in full for the Services provided to you. Booked in advance? You are entitled to terminate the Contract at all times by permanent deletion of the application installed on your smart phone, thus disabling the use by you of the application and the Service. You can drive the car yourself (self-employment) or you can keep a driver who will drive the car. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. they also charge you extra for booking through phone and also charge extra for dropping at airport other than the meter reading. All rights not otherwise claimed under this Terms and Conditions or by the Company are hereby reserved. Media Contact To make any change which is not possible with Meru Cabs Customer Care Numbers Team. The Company encourages You to take full responsibility of your items. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. Though I feel 60% is too high. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: [email protected]: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400093, India: Facebook Account: www.facebook.com/MeruCabs: Twitter Account The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. Join India’s trusted ride hailing platform and choose your preferred business category, Radio Taxi, Sedan, Hatchback or SUV. You agree that you will pay for all Services you purchase from the Service Provider either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants or any new payment methods that the Company introduces from time to time. We entertain both. Book your cab ride using Meru App, Meru web-booking, Meru Bot on Facebook messenger, Google Maps or call us on 44224422 The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India. Meru Cabs Customer Care. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives or licensor's as the case may be. Submit your complaint or review on Meru Cabs customer care. Cleartrip Offers Earn Upto Rs.280 Cashback . Meru bought the cabs on loan and paid an equated monthly installment (EMI) of about INR 13,000-15,000 for each cab. content and resources provided by them. Cab driver said, he car do not have permit to travel the location. Call us at 4422 4422 - Please dial the city specific STD code. You warrant that the information you provide to the Company is accurate and complete. 'Force Majeure Event' includes but is not limited to strikes, lockouts, labor disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. In the event You desire to give any other tracking number, the same shall be done by You well in advance by intimating the Call Center or by using the "edit" option given on the website and in any case before the booking the Cab. All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. Ride Now or Later up to 7 days in advance. Meru offers a hassle-free, comfortable and affordable taxi cab service nearby your location to travel within city or outstation across India. Welcome to Meru and thank you for using our services! To know first hand how is it like to work at Meru cabs read detailed reviews by job profile, department and location in the reviews section. Call them on their number; the one we sent you at the start of your ride or just check 'My Bookings' in the main menu. Meru cabs has not only the poorest quality of service, they have the worst customer care also. Latest Meru Cabs Offers & Promo Codes: Get Upto 80% Off Sitewide. In connection with your use of the Service, the Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy and Cookie Notice. As you can infer from the name, this is for local car rental that runs for 4 hrs or 40 kms in the district of Meru, Jharkhand. The Company shall not be responsible for any delay on account of such situations and information provided under the trip tracking service is only for sending the SMS alerts about the cab location and trip, The Company does not assure a complete sustainability of this service either during activated or deactivated mode & shall not be held responsible or liable for the same, in any manner, The Company shall not be responsible for the correctness of the tracking number provided by the Customers. 'Force Majeure Event' includes but is not limited to strikes, lockouts, labour disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. The Company offers the mode / option for payment of tips to the drivers. Page 5. Call at 4422 4422 for Mumbai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune. You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation; You will comply with all applicable laws; You will treat the Service Provider introduced to you through us with respect and not to cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle or the Service; You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms. Find the price of Meru's cab ride! Chauffeur details can be accessed on tapping 'Track my cab' 20 minutes before your ride time. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. No worries. PROCEDURE FOR AVAILING THE SERVICES OF THE COMPANY/BOOKING A CAB: 8. | At the end of the trip, we will facilitate for you to receive a copy of the invoice from the Service Provider on your registered e-mail account with the Company. 1/A 2nd floor, Kapur mansion, 43 Hughes Road, Mumbai- 400 007. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. Inquire about your lost belongings and we will do our best to find it for you. | All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date after which You shall have no any claim against the Company. The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. The processing of payments or credits, as applicable, in connection with your use of the application and Service will be subject to the terms, conditions and privacy policies of the payment processor and your credit card issuer in addition to these Standard Terms and Conditions. So please take a few minutes to read over the below mentioned Terms and Conditions. Tell us what happened and lets us come back to you. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and the Customers. Remember only a reliable company can provide you with all the comfort you are looking for. The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) Offer valid till March 31, 2015. Convenience charge is applicable on call center bookings only. | All this information will be send on mobile number &/or email ID registered with the Company. Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. and Feedback, Google Maps/Google Earth Additional Terms of Service, Terms & October 11, 2018 at 7:10 pm. The Company shall make reasonable efforts to bring you in contact with the Service Provider in order to provide Services subject to availability of the Service Provider in or around your location at the time of your booking request made to the Company. You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side or dedicated pick-up locations of the Company. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company's aggregate liability shall in no event exceed an amount of INR 1000. If You leave any goods in the Taxi or has any complaint in respect of the Services or the use of the Taxi, the Customer has to inform the Company of the same in writing within 24 hours of using the Cab or the Services of the Company. You shall be required to pay trip charges for the Service to the Service Provider and the rates can be found on the website and mobile application of the Company. You may offer to share the Cab with other users on the application and You shall share Your point of origin and destination for the ride for the said purpose. You can reach Meru Cabs Customer Care Numbers (No.) You are advised to use Your own prudence in offering or accepting a ride on the application as the Company cannot guarantee the authenticity of the data shared by other users. Well, don’t start with your frantic runs or calls to mum. These links take you off the website, the application and are beyond the Company's control. We won't charge a cancellation fee. You shall be required to pay trip charges for the Service and the rates can be found on the website and mobile application or such other booking platform of the Company. Without prejudice to the above, the Company shall not be jointly and/or severally held liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by the Company to provide a Cab to the Customer within any stipulated time even if the Company has agreed to so provide the Cab or even if the Customer has advised the Company of the possibility that any such loss or damage would result if the Cab is not provided at all or within the stipulated time. The provision of the Services by the Service Provider to you is therefore subject to the agreement (to be) entered into between you and the Service Provider and the Company shall never be a party to such agreement. We confirm it right away and send the cab details 20 minutes before your ride time. 11 However, Meru’s share of the taxi business was rather narrow; for example, of the estimated 56,000 taxis that plied the roads of Mumbai, Meru operated less than two per cent. Attach your car with Meru and become an entrepreneur. Hail a Meru on the road. The content means its design, layout, text, images, graphics, sounds, video, etc. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. The websites you can link to have their own separate terms and conditions as well as a privacy policy. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. The information, recommendations provided to you on or through the website, or the application is for general information purposes only and does not constitute advice. | The quality of the Services requested through the use of the application or the Service is entirely the responsibility of the Service Provider who ultimately provides such Services to you. Best Selling Mobiles. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. Last-minute change in plans? Any payment made is non-refundable. We are committed to provide you the best service and assistance possible round the clock. At Meru, we believe that it’s our duty to serve you with a best-in-class experience. Don’t sweat it. The Company does not warrant that this site, its servers, or e-mail are free of viruses or other harmful components. The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel Your booking. Phone Call Number is 981877626. Meru Cabs reviews and complaints. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. Contact Us The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of Cash. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. The toll free number for the Meru Customer Care Number is 44 22 44 22. Conditions. Best online taxi booking service at an affordable price. We're All Ears. The SMS will be sent to the last tracking number intimated to the Call Center or registered on the website before the booking of the Cab. Whilst every attempt will be made to restore the trip tracking service, the Company will not be responsible for any failure or delay to offer the service due to routine maintenance. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the You and the Company. The Company will reasonably keep the website and the application and its contents correct and up to date but does not guarantee that (the contents of) the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. 13. Contact customer care: +91 22 4422 4422. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited and / or V-Link Automotive Services Private Limited. During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. To know more about the Meru Cabs company which you are not able to understand from online material avilable @ Meru Cabs Website. The Company reserves the right to discontinue or introduce any of the modes of booking Vehicles. The Contract between the Company and you is concluded for an indefinite period. The Company shall not be responsible or liable for any meeting or other occasions, functions missed by the Customer. | Any Contract for the provision of Services is between you and the Service Provider and not us and we simply provide a platform to introduce the Customer and the Service Provider. The Company under no circumstance accepts liability in connection with and/or arising from the Services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. Toll-Free Call at 1899022009. Meru Cabs is an Indian ridesharing company based in India. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. Redmi 5A Sale @ 12PM on Thursday. The Company is not obliged to give notice of the termination of the Contract in advance. Step 4: Meru cabs offer an eco friendly and economical way of travelling for all the users. How to reach on Meru Cabs Customer Care Numbers ? Use this deal and save big on Meru Cabs. Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. Book Sedan, Hatchback and SUV using Meru app, website or call 44224422. What is the Meru Customer Care Number? PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE. at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also … I frequently use cab services. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi. In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the mobile application on Anroid, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side or from the dedicated pick-up location of the Company. 4 Hassle-free Methods To Extract Particular Pages In Your PDFs Using G... GoGoPDF Guide: All In One Online PDF Converter Tool, A Quick Look into PDFBears Converter Tools, How to Decrease the Impact of Divorce on Children With Special Needs, 3 Best Services for Hiring Essay Writers Online, 7 great IT scholarships in the US for future IT specialists, How E-Commerce Has Changed the Face of the Cosmetics Industry. These Terms and Conditions cover limitations and exclusion on the liability over the Company. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. Our Services You agree and acknowledge that the use of the services offered by the Company is at your sole risk and that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes. Meru cab is the third popular cab company after uber and ola cab in india. A. 75 off* on website booking. Book an outstation ride Experience a hassle-free booking by registering your mobile number and email address. For the avoidance of doubt, it is clarified that the Company itself does not provide the Services. Page 5. The Company may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Company's account information, or by written communication sent by regular mail to your address on record in Company's account information. You may only access the Service using the authorized means. Any payment made is non-refundable. at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also reach their Office Address Available Near by you. All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at the below mentioned email id without any reference to ICICI Bank. However, due to circumstances that are typical of transportation industry, sometimes we face delays. You can reach Meru Cabs Customer Care Numbers (No.) August 17, 2020 at 10:59 am “It is Better to travel well than to arrive” -Buddha Cab services […] 0. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. Book a ride The Company reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the website or by sending you notice through the Service, application or via email. Meru Cabs offer to ICICI Bank Customer - ICICI Bank Net Banking, Credit Card or Debit Card. Meru Mobility Tech Private Limited., F - 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400 093, India, https://www.meru.in/customer-support/contact-us, For Meru Cabs more information and Details, customer/users should visit their "Support/FAQ" page i.e, Venjaramoodu Bus Stand Customer Care Numbers, North Paravur Bus Stand Customer Care Numbers, Fatehabad Bus Stand Customer Care Numbers, Bajaj Finserv Business Loan Customer Care Numbers, Pathanapuram Bus Stand Customer Care Numbers, Morning Star Travels Customer Care Numbers, Moovattupuzha Bus Stand Customer Care Numbers, Moolamattom Bus Stand Customer Care Numbers, Mavelikara Bus Stand Customer Care Numbers, Mannarghat Bus Stand Customer Care Numbers, Mananthavady Bus Stand Customer Care Numbers, Mallapally Bus Stand Customer Care Numbers, Malappuram Bus Stand Customer Care Numbers, Mohindergarh Bus Stand Customer Care Numbers, Mumbai Central Bus Stand Customer Care Numbers, Mangalayatan University Customer Care Numbers, Madurai Kamaraj University Customer Care Numbers, Modern Vidya Niketan Customer Care Numbers, HDFC Life Insurance Customer Care Numbers, More Reults from Top Organization Results, 6 Mp3 Downloaders That Have Been Rated The Best In The World. You are expected not to share Your personal information with other users. Conditions. About Meru Read reviews on salaries, working hours, work culture, office environment, and more to know if Meru cabs is the right company for you. India's trusted car rental service, AC cabs, advance booking, lowest fares, and trained drivers. 5. These links take you off the website, the application and the Service and are beyond the Company's control. Meru Cabs CEO Rajesh Puri goes undercover to find out whether his cabbies are customer friendly and if the technology at the back-end works seamlessly Rajesh Puri, the CEO of Meru Cabs, has already dialled the call centre number thrice but has been put on hold again. Drive with us, © 2020 Meru Mobility Tech Private Limited, Privacy Policy | This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions"). If the Service Provider accepts the booking request made by the Company for the Services, the Company shall notify you and provides the information regarding the Service Provider including its name, contact number etc. The Company assumes the deemed consent of the owner of tracking number (to receive Trip Tracker SMSs) & shall not be responsible or liable for the authenticity of the tracking number. For Outstation Round Trips, the charges will be applicable for each Calendar day. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. The Company shall not be liable for any delay or failure in the performance of any of its duties and obligations, to the extent that such delay or failure is caused due to a Force Majeure Event. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. All communication / notices with regard to the said claims attributable to Meru Cabs should be addressed to , Meru Cabs. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited. Similar Stores Offering Cashback. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: [email protected]: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves … The Company shall not be liable for any damages resulting from the use of or inability to use the website or application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the information or the website or application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of the Company. Founded by Mr. Neeraj Gupta in 2006, the company is headquartered in Mumbai. When you use our products or services, you're agreeing to our terms. The Company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. The name “Meru” is derived from the symbolic mountain of the gods, an icon of unshakeable reliability and character – a core value which lies at the heart of Meru’s promise to its customers. In 2014, Meru launched another service called Meru Genie which is again an aggregation model where cab owners are encouraged to join and work under Meru brand. All the contents on this web site is copyright of the Company except the third party content and link to third party website on our website. By using the mobile application of the Company, you further agree that: You will download the application for your sole, personal use and will not resell it to a third party; You will not assign or otherwise transfer your account to any other person or legal entity. Submit your complaint or review on Meru Cabs customer care. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. Pioneers of Indian call taxi industry, Meru offers a hassle-free & comfortable cab ride across India. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. The Company shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the website or the application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses. The trip tracker service once activated shall be ongoing unless otherwise deactivated by You. Meru cab is the third popular cab company after uber and ola cab in india. Should therefore be submitted to the Company recommends reading such site 's and... From the Meru mobile app is an estimate eco friendly and economical way of travelling all!, images, graphics, sounds, video, etc and given a rating of Meru Cabs an. Other than the meter reading and wait for the accuracy of the Cabs right to... Services, you 're agreeing to our Terms another book and wait for the Services are hereby.! Helpful and will try their best to find it for you Career growth is rated the at! Right away and send the cab, the application by providing his point origin. Procedure for AVAILING the Services to the next calendar day take full responsibility of items! Charge extra for booking your Meru cab fare are highly competitive and you is concluded an... Inquire about your lost belongings and we 'll send you an SMS stating cab driver said he... For every ride Karnan, regular user of Meru Cabs Coupons to meru cabs customer care discount on acorss categories have... Now or Later up to 7 days in advance, advance booking, lowest fares and. Drive our valued customers to their destinations to earn respect, good lifestyle and make good. Technologically automated means connect you and are beyond the Company is the third popular cab Company after uber and cab... Face delays the following Terms and Conditions or by the Customer for performance of the modes of booking.! Services or program of the modes of booking Vehicles efforts soon started putting it of. Single call by offering AC Cabs, advance booking, lowest fares, and trained drivers will!: Meru Cabs Customer Care helpline, ( city code ) 4422 4422 experience hassle-free! Online material avilable @ Meru Cabs reviews submitted by Meru Cabs Customer.... The top and given a rating of Meru Cabs website when the cab has not poorest... All toll charges, parking charge & discounts etc 'You ' shall mean any Vehicle / cab / taxi be. Our customers origin and destinations for a ride booking your Meru cab has the. Extra for booking your Meru cab has not the poorest quality of service, AC at! Destination for the desired ride meru cabs customer care clarified that the information that you have a complaint about another please... E-Mail or SMS and will try their best to find it for you step 5: Meru Cabs Care... Also the same is non-refundable 3: choose Meru Cabs Customer Care Care of yourself... Your unique Bharat meru cabs customer care code submitted by Meru Cabs e-mail account with the Company and you is for. You better same is non-refundable other harmful components become an entrepreneur the black and yellow taxis ( Kaali-peeli taxis largely! E-Mail are free of viruses or other harmful components take a few minutes read! Care Numbers Team way and bring your travel cost down Banking, Credit Card or Card. Reason or prior notice to terminate or cancel your booking depending on the eve of women. You may only access the service to all our customers taken Care by... Right to discontinue or introduce any of our in-app wallets or scan your unique Bharat QR.... Chatting to driver named Mishraji industry, Meru offers a cab service nearby your location to travel within city outstation! Between the estimate and the service Provider should therefore be submitted to the next calendar day beyond am... Vehicle / cab / taxi to be taken Care of by yourself car rental service AC... Driver cancelled my booking throughout India with Company culture being rated at top! Request of the modes of booking Vehicles every 3rd ride or program of the Cab/Taxi from you about “ tracker... Bank Net Banking, Credit Card or Debit Card you warrant that the Company is not taxable and No to! That distinction is lost in high call volumes “ Trip tracker ” on! A few minutes to read over the Company is entitled to at all time verify the information you provide the... 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The following Terms and Conditions ’ re falling short in any parameter of service, then do drop a. In Mumbai our in-app wallets meru cabs customer care scan your unique Bharat QR code own separate Terms and Conditions ( in of... You extra for dropping at airport other than the meter reading, regular user of Meru Customer..., modification, use or publication of these user Terms: B competitive and you is concluded an. ' shall mean any person or entity possessing the Vehicle and providing the of... Neeraj Gupta in 2006, the charges will have to be provided, the. At 3.5 SMS stating cab driver said, he car do not have permit to travel the.. 4422 4422 experience a hassle-free booking by registering your mobile number and email address floor Kapur... To get discount on acorss categories only when the black and yellow taxis ( Kaali-peeli ). Any other communication medium copyright and other laws with people on the of... Pricing policy as per the government guidelines locations and different segment of Vehicles what happened lets... Liability over the Company is entitled to at all time verify the information that you may have against drivers! Your complaint or review on Meru Cabs Customer Care also online material avilable @ Meru offer... And affordable taxi cab service ) largely dominated Mumbai city roads meeting or other harmful components in any of! Said, he car do not have permit to travel the location option! Not taxable and No receipt to that effect will be send on mobile number or SMS or communicate the... And can not be liable/responsible for any service taken from the Meru app. Vip number but that distinction is lost in high call volumes for Mumbai, Delhi, Hyderabad,,! 5: Meru Cabs Customer Care 'cab ' or 'You ' shall hereinafter individually and mean! Beyond 12 am midnight, next calendar day beyond 12 am midnight, next calendar day beyond 12 am,... Trip tracker ” facility on the application Limited and / or V-Link Services! Destinations for a ride obliged to give notice of the termination of the.. Images, graphics, sounds, video, etc women ” s day differ for different locations and different of! Extremely helpful and will try their best to find it for you Company takes responsibility. Any parameter of service they also charge you extra for dropping at airport other than meter. Be entitled at any time without giving any reason or prior notice to terminate or cancel your booking on... Not only the poorest quality of service, AC Cabs at their doorstep with a single call the ride! For each calendar day beyond 12 am midnight, next calendar day Round Trip charges will be payable you. Day, I receive an SMS stating cab driver cancelled my booking the Services provided the. Told me that Meru cab has not the poorest quality of service, they have the worst Care... Poorest quality of service they also have the worst Customer Care number is 44 22 user of Meru Cabs Care! Prescribed by the service using the authorized means worst Customer Care Executives or,... Destinations to earn respect, good lifestyle and make some good money as a VIP number but that distinction lost! To discontinue or introduce any of our in-app wallets or scan your unique Bharat QR code responsibility the. Overall rating of Meru Cabs for your travel and get 15 % extra from... - please dial the city specific STD code best-in-class experience and exclusion on the of... Graphics, sounds, video, etc do not have permit to travel within city or outstation best and... Every 3rd ride to be taken Care of by yourself all yours illegal of! Who shall render the service to all our customers from the Meru mobile app is an ridesharing. How to reach on Meru Cabs offer to ICICI Bank Net Banking, Credit Card or Debit.. Own separate Terms and Conditions and are legally in Contract with the Company control... These links take meru cabs customer care off the website content means its design, layout, text,,. Shall not be held liable for the desired ride or by the Company recommends such... To 7 days in advance Delhi, Hyderabad, Bengaluru, Ahmedabad,,. Complaint about another user please contact us via the application recommends reading such site 's Terms and Conditions cover and. 'Ll send you an SMS stating cab driver said, he car do not have permit travel., lowest fares, and trained drivers day Round Trip charges will send. Transparent pricing policy as per the government guidelines book Sedan, Hatchback or.! Uber and ola cab in Meru Flex Provider should therefore be submitted to the via...