"Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. 1. 4. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Minor versions older than N-1 are not supported.Minor versions are bugfixes or features with non-breaking (additive) API changes. Microsoft will share its next-generation versatile funding roadmap for Azure AD and Azure AD B2C in early 2021. UPDATE June 26, 2020: On June 22nd, we announced end of support timelines for Azure AD Authentication Library (ADAL) and Azure AD Graph.. “Downtime” is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. "21Vianet" means the 21Vianet entity that appears on Customer’s Agreement. You must be in compliance with the Agreement in order to be eligible for a Service Credit. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. "Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. Data Centers. "Customer" refers to the organization that has entered into the Agreement. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. "Service Level" means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below. Azure Active Directory B2C. Hello again in the Azure AD B2C series! This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianet’s reasonable control (for example, a network or device failure external to 21Vianet’s data centers, including at Customer’s site or between Customer’s site and 21Vianet’s data center); That resulted from Customer’s use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customer’s use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customer’s use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customer’s attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customer’s use Service features that are outside of associated Support Windows; or. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. For claims related to all other Services, we must receive the claim by the end of the calendar month following the month in which the Incident occurred. "Service” or “Services" refers to a Azure service provided to Customer pursuant to the Agreement for which an SLA is provided below. Microsoft Azure Active Directory B2C (AD-B2C) does just that and a lot more. "Incident" means any set of circumstances resulting in a failure to meet a Service Level. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. 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Scenario: I’m creating a Software as a Service (SaaS). "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. Microsoft will replace its public SLA on April 1, 2021 to replicate this variation. I am planning to use Azure AD B2C for my new application which is going to be hosted in Azure. Ask Question Asked 2 years, 2 months ago. 10 Mar 2016. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. 1 B+. For your applications used by your customers, you can create tenant with Azure B2C and customers can login using their social or corporate email accounts. Access Visual Studio, Azure credits, Azure DevOps, and many other resources for creating, deploying, and managing applications. “Deployment Minutes” is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. 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